During major promotions order volume multiplies; carrying it by temp hiring usually produces a pile of mis-ships. Our approach is to schedule the "peak" in advance.
Advance capacity plan
Based on sellers' historical volume and forecasts, estimate peak capacity, schedule shifts and reserve space early — avoid pre-holiday warehouse overflow and labor shortage.
Order wave scheduling
Process orders in waves by cut-off time, region, and last-mile, keeping picking and dispatch rhythm stable instead of piling everything into one burst.
Last-mile coordination
Confirm peak capacity and cut-off with last-mile partners early, avoid "warehouse can ship, but road can't move."
Exception fallback
Set a fast re-check channel for missed and wrong ships, intercepting and correcting within the same day where possible.
Peak stability is about the plan, not luck.
Sellers may not see these actions, but they show up in "how soon after ordering it ships."